HVAC sales and service · Washington State
DriftWinning, Tolerance, and governance.
- Context
- Accountability and standards had slipped from the CEO down. Revenue grew fast, then fell about 5% a year in 2024 and 2025, with net income down about 12%.
- Installed
- GDD over seven months, from the basics through the annual planning session, building the leadership behaviors they were missing, including recovery.
- Result
- 2026 revenue up 21%. Net income reached 37% of revenue.
- Outcome
- Successful exit, mid-2026.
