• Duration

    15 Short Videos

  • Learners

    300+ Learners

  • Video

    4 hours

    Difficult Conversions - How to Talk About What Matters in a Way That Matters

    Ditch the “Feedback Sandwich.” Serve the Truth.

    For decades, leaders have been told to wrap hard feedback between two compliments. All it really creates is manipulation, confusion, and resentment. This fast‑moving course hands you a clear, 7‑step Learning Conversation framework that replaces sugar‑coating with straight talk - so every tough discussion builds trust, sparks action, and drives results. 
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    course contents

    What's included?

    No Sandwich

    Dump the stale “feedback sandwich” and learn to give straight, trust‑building feedback without the phony layers.

    3 Conversations

    Unpack the hidden trio inside every hard talk—the What Happened, Feelings, and Identity conversations—so you tackle the real issues instead of arguing past each other. 

    7 Steps

    Take home the complete 7‑Step Learning Conversation playbook: clarify purpose, begin from the third story, invite dialogue, listen deep, speak for yourself, reframe, and lead problem‑solving. A repeatable system that turns tension into action and results.
    Meet the instructor

    Steve Lowisz

    Steve Lowisz is a five‑time entrepreneur and the founder‑CEO of Qualigence Group, the talent‑strategy firm he launched in 1999.

    Over the past three decades he has advised start‑ups, private‑equity ventures, and Fortune 500 giants such as Starbucks, Cisco, and Whirlpool on leadership, culture, and performance.

    A two‑time TEDx speaker, his viral talk “Stop Driving and Start Guiding” has topped 2.6 million views and ignited the Guide, Don’t Drive™ movement - helping leaders trade manipulation for authentic influence.

    Through the Lowisz Leadership Institute, he converts that real‑world experience into practical tools and actionable insights - exactly what you’ll get inside this Difficult Conversations course.