Frequently asked questions

Answers to common questions about our approach, implementation, and how we work with organizations.

Most common questions

Core concepts

Key terms that define our approach.

Infrastructure-First

We install the systems and rhythms that make leadership behavior consistent, before we focus on training skills.

Guide Don't Drive

The operating principle that makes coaching sustainable. Leaders enable instead of mandate.

MMI (Monday Morning Implementation)

Weekly reinforcement that turns knowledge into habits. One focus per month, practiced consistently.

Behavior That Sticks

The outcome of installed infrastructure. Leadership becomes the default, not the exception.

Still have questions?

We're happy to discuss your specific situation and answer any questions not covered here.

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